Stefani Quam
Applied Organizational Psychologist | Transformational Leader
About Stefani
Driven, Passionate, Confident
My Approach
My Process
Unique Framework
What is Transformational Leadership?
Transformational Leadership refers to an individual’s ability to influence, motivate, and enable others to contribute toward organizational success and is demonstrated through behaviors associated with developing psychological safety, knowledge sharing, and empowerment with (and within) their teams.
Stefani’s practice of Transformational Leadership concentrates on driving innovation among strategic, technical, and creative teams. Innovation in this context, refers to the creation of beneficial novelty on behalf of an organization. She uses team exercises and facilitation techniques to stimulate innovative behaviors as identified by Kleysen, R.F. & Street, C.T. (2001).
Opportunity Exploration
Generativity
Generating ideas, solutions, representations, categories, associations and opportunities
Formative Investigation
Formulating, experimenting, evaluating ideas and solutions
Championing
Application
What is Applied Organizational Psychology?
Applied Organizational Psychology is the scientific examination of how human cognition, attitudes, and behaviors are affected by the context of leaders, co-workers, and organizational policies, structure, culture, etc. Core topics include motivation, leadership, group and team performance, job attitudes, organizational climate and culture, and organization development.
Stefani uses her unique skill set to assess organizational and team dynamics through interviews, empirical studies, meeting observations, and strategic alignment activities to identify and address discrepancies between organizational culture and organizational climate. Organizational culture, in this context, is defined as the beliefs and values that govern the organizational entity, while organizational climate refers to the actualization of those beliefs through behaviors and interactions of the organization’s members McLean, L. D. (2005). Stefani focuses on how the organization’s leadership models impact the intrinsic motivation of employees. Leadership ability to harness employees’ intrinsic motivation has been found to be a key characteristic in successful, innovative teams Ostroff, C. (1993). Stefani works with both leaders and managers to help them address the individual needs of their team members as well as their teams as a whole to increase innovation and agility.
Case Studies
Driven, Passionate, Confident
Standardizing Email Frameworks for Salesforce Marketing Cloud Campaigns at Scale
From 2020-2022 I was the Change Manager for Digital Customer Relationship Management at AARP. I was responsible for optimizing performance to serve enterprise-wide internal clients with consumer-centric email journey automation delivery. The organization had created...
Portfolio Management: Resource & Prioritization Methodology
From 2022-2024 I was the Director of Integrated Marketing Solutions for Corporate Initiatives for Gartner. This operational leadership role supported lines of business that included Legal, Compliance, Branding, Product, Gartner Research Board, Digital Marketing, and...
Setting Organizational Vision: Facilitating a Mission Statement Development Workshop
In 2020, I volunteered as a pro-bono consultant for Pivot Consulting on a project for the Junior Economic Club. I designed and facilitated a board member workshop to help (re)establish the mission statement of the organization. The workshop framework leveraged the...
Designing and Implementing an End-to-End Marketing Operations Process
In 2019, I worked with a regional-sized retailer as they were going through an organizational transformation initiative to scale their operational capabilities. Prior to my arrival, the company had implemented a process called “Fully Integrated Planning” (FIP), which...
Piloting an End-to-End Marketing Operations Channel Spend Optimization Process
In 2016, I led a cross-departmental initiative to become a more data-driven organization by reallocating Marketing budgets across channels to optimize MROI. My role represented the interests of the Marketing Analytics department, while acting as partner and liaison to...
From Analog to Digital: Migrating to Salesforce
In 2014, I worked with a sales team for a B2B manufacturer to expand, track, and retain the organization’s customer base. In an effort to improve operational efficiency, I was in charge of implementing the company’s Salesforce (SaaS) platform.The Business Challenge...
Designing and Implementing an End-to-End Marketing Operations Process
In 2019, I worked with a regional-sized retailer as they were going through an organizational transformation initiative to scale their operational capabilities. Prior to my arrival, the company had implemented a process called “Fully Integrated Planning” (FIP), which...
Piloting an End-to-End Marketing Operations Channel Spend Optimization Process
In 2016, I led a cross-departmental initiative to become a more data-driven organization by reallocating Marketing budgets across channels to optimize MROI. My role represented the interests of the Marketing Analytics department, while acting as partner and liaison to...
From Analog to Digital: Migrating to Salesforce
In 2014, I worked with a sales team for a B2B manufacturer to expand, track, and retain the organization’s customer base. In an effort to improve operational efficiency, I was in charge of implementing the company’s Salesforce (SaaS) platform.The Business Challenge...
Endorsements
Frequently Asked Questions
I Get These Questions All The Time!
MAY WE CONTACT YOU FOR AN INTERVIEW?
Yes, I am always willing to discuss my work and my purpose.










